What are the benefits of ISO9001:2008?

ISO 9001:2008 is a business management system and a process-orientated quality management system standard.

What does it do?

• Ensures that a customer’s order is received, processed and despatched to the customer’s satisfaction
• Ensures traceability throughout the process
• Ensures conformance to appropriate manufacturing standards
• Ensures a customer focus

What does it require?

• Customer input at all stages of the process, including design
• A customer complaints system
• Total management involvement
• Active staff participation in key processes – 360 degree communication
• Systematic management

How does it differ from ISO9001/2/3?

• It is a business management system as opposed to a quality management system
• It is competency based, not procedures based – minimum of only 6 procedures required
• It is less bureaucratic and very flexible
• It promotes Continuous Improvement, rather than a reason not to do something
• It takes a more realistic and holistic approach

What are the main benefits?

• Increases efficiency
• Increases effectiveness
• Reduces costs
• Encourages the company to use professional management systems within their business
• Promotes development
• Moves the company towards world class quality standards
• It is an internationally recognised standard

For further information on implementing ISO 9001:2008 in your company please contact ISO9001-consultant at:
Tel: +44 (0)1983 854581 Fax: +44 (0)1983 854581

Ground Floor, Building 1000, Lakeside North Harbour, Western Road, Portsmouth, PO6 3EZ

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