What are the benefits of ISO9001:2008?

ISO 9001:2008 is a business management system and a process-orientated quality management system standard.

What does it do?

Ensures that a customer’s order is received, processed and despatched to the customer’s satisfaction
Ensures traceability throughout the process
Ensures conformance to appropriate manufacturing standards
Ensures a customer focus

What does it require?

Customer input at all stages of the process, including design
A customer complaints system
Total management involvement
Active staff participation in key processes – 360 degree communication
Systematic management

How does it differ from ISO9001/2/3?

It is a business management system as opposed to a quality management system
It is competency based, not procedures based – minimum of only 6 procedures required
It is less bureaucratic and very flexible
It promotes Continuous Improvement, rather than a reason not to do something
It takes a more realistic and holistic approach

What are the main benefits?

Increases efficiency
Increases effectiveness
Reduces costs
Encourages the company to use professional management systems within their business
Promotes development
Moves the company towards world class quality standards
It is an internationally recognised standard

For further information on implementing ISO 9001:2008 in your company please contact ISO9001-consultant at:
Tel: +44 (0)1983 854581 Fax: +44 (0)1983 854581

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